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What is Search AI?

Search AI is Birdeye’s capability to monitor how AI-powered search engines and chatbots (ChatGPT, Gemini, Perplexity) respond to prompts about your business category. It tracks:
  • Which URLs those AI engines cite when answering
  • Which businesses they surface in their answers
  • How accurately they report your business information (NAP accuracy)
  • How they characterize your business (SWOT/sentiment)

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Tools in this category

get_search_ai_configuration

View Search AI themes and the exact prompts being monitored

get_search_ai_available_runs

See past Search AI run dates and which themes were analyzed

get_search_ai_citations

URLs cited by ChatGPT, Gemini, or Perplexity when answering your prompts

get_search_ai_businesses

Businesses that AI engines surface in response to your monitored prompts

get_search_ai_accuracy_report

NAP accuracy — how correctly AI engines report your name, address, phone, hours, and website

get_search_ai_sentiment_report

SWOT analysis — Strengths, Weaknesses, Opportunities, and Threats as perceived by AI engines

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Supported AI Models

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Tips

  • Start with get_search_ai_configuration to understand which themes and prompts are being tracked.
  • Call get_search_ai_available_runs to find valid date ranges before querying reports.
  • Use get_search_ai_accuracy_report with specific businessNumbers (location IDs) for per-location NAP accuracy.