Get Reviews

get_reviews

Description

Returns paginated individual reviews with complete detail. Supports filtering by source, rating, date range, status, and search string. Reviewer email addresses are automatically redacted from responses.

Parameters

Pagination

Parameter	Type	Required	Default	Description
`sindex`	integer	No	`0`	Start index for pagination
`count`	integer	No	—	Number of reviews to return

Date Filters

Parameter	Type	Format	Description
`fromDate`	string	`MM/DD/YYYY`	Reviews on or after this date
`toDate`	string	`MM/DD/YYYY`	Reviews on or before this date
`fromTimestamp`	string	—	Reviews on or after this timestamp
`toTimestamp`	string	—	Reviews on or before this timestamp
`updateFromDate`	string	`MM/DD/YYYY`	Reviews updated on or after this date
`updateToDate`	string	`MM/DD/YYYY`	Reviews updated on or before this date

Content Filters

Parameter	Type	Description
`sources`	list[string]	Filter by review source (e.g., `"Google"`, `"Facebook"`)
`ratings`	list[integer]	Filter by star rating (e.g., `[1, 2]` for negative reviews)
`searchStr`	string	Full-text search within review content
`subBusinessIds`	list	Filter to specific child location IDs
`statuses`	list[string]	Filter by review status

Flags

Parameter	Type	Default	Description
`includeNonAggregatedReviews`	boolean	—	Include reviews from non-aggregated sources
`updateRequired`	boolean	—	Only return reviews that need a response update
`allChild`	boolean	—	Include reviews from all child locations
`fetchExtraParams`	boolean	—	Return additional metadata fields
`needCustomerInfo`	boolean	—	Include customer profile information
`fetchAssitedByDetails`	boolean	—	Include details of the team member who assisted

Example Usage

Show me all 1-star and 2-star Google reviews from the last 90 days.

Fetch the 10 most recent reviews that need a response.

Show me reviews mentioning "wait time" from January 2026.

Notes

Reviewer emailId is automatically stripped from all responses for privacy.
Use subBusinessIds (from get_child_locations) to scope results to specific locations.
Combine ratings: [1, 2] with updateRequired: true to find unanswered negative reviews.

Review and Rating Overview Get Review Summary

⌘I

Get Started

Reviews

Business

Surveys

Listings

Search AI

Social

Ticketing

Aggregation

Competitor AI

Insight AI

Description

Parameters

Date Filters

Content Filters

Flags

Example Usage

Notes

​Description

​Parameters

​Pagination

​Date Filters

​Content Filters

​Flags

​Example Usage

​Notes

Description

Parameters

Pagination

Date Filters

Content Filters

Flags

Example Usage

Notes