Get Insight Sentiment Score Benchmark - Birdeye Developer Portal

get_insight_sentiment_score_benchmark

Description

Returns your business’s sentiment score alongside the industry benchmark sentiment score for the same date range. Use this to answer “how does our sentiment compare to the industry?” questions. The response contains:

actual.score — business sentiment score
actual.industryScore — industry benchmark sentiment score

businessNumbers is required for this tool. Call get_child_locations first to get valid businessNumber values. If the user has not specified which locations to include, present the available locations and ask them to choose before calling this tool.

Parameters

Required

Parameter	Type	Description
`startDate`	string (`MM/DD/YYYY`)	Start of the date range
`endDate`	string (`MM/DD/YYYY`)	End of the date range
`businessNumbers`	list[integer]	`businessNumber` values of the locations to include (max 100) — from `get_child_locations`

Optional

Parameter	Type	Description
`reviewSources`	list[string]	Filter by review sources (e.g. `["Google", "Facebook"]`)
`ratings`	list[string]	Filter by rating values (e.g. `["1", "2", "3", "4", "5"]`)

Example Usage

How does my sentiment score compare to the industry benchmark this year?

What is my sentiment score benchmark for Q1 2026?