curl --request PUT \
  --url https://api.birdeye.com/resources/v1/ticket/{businessNumber}/create-ticket \
  --header 'Content-Type: application/json' \
  --data '
{
  "externalId": 3943351204239963000,
  "assignedTo": "pranav.singh@birdeye.com",
  "ticketType": "review",
  "customer": {
    "emailId": "test+4@yopmail.com",
    "firstName": "Steve",
    "lastName": "Smith",
    "location": {
      "city": "Dallas",
      "state": "Texas"
    },
    "phone": ""
  },
  "description": "Issue with the Store service",
  "sourceType": "internal"
}
'

import requests

url = "https://api.birdeye.com/resources/v1/ticket/{businessNumber}/create-ticket"

payload = {
    "externalId": 3943351204239963000,
    "assignedTo": "pranav.singh@birdeye.com",
    "ticketType": "review",
    "customer": {
        "emailId": "test+4@yopmail.com",
        "firstName": "Steve",
        "lastName": "Smith",
        "location": {
            "city": "Dallas",
            "state": "Texas"
        },
        "phone": ""
    },
    "description": "Issue with the Store service",
    "sourceType": "internal"
}
headers = {"Content-Type": "application/json"}

response = requests.put(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PUT',
  headers: {'Content-Type': 'application/json'},
  body: JSON.stringify({
    externalId: 3943351204239963000,
    assignedTo: 'pranav.singh@birdeye.com',
    ticketType: 'review',
    customer: {
      emailId: 'test+4@yopmail.com',
      firstName: 'Steve',
      lastName: 'Smith',
      location: {city: 'Dallas', state: 'Texas'},
      phone: ''
    },
    description: 'Issue with the Store service',
    sourceType: 'internal'
  })
};

fetch('https://api.birdeye.com/resources/v1/ticket/{businessNumber}/create-ticket', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.birdeye.com/resources/v1/ticket/{businessNumber}/create-ticket",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PUT",
  CURLOPT_POSTFIELDS => json_encode([
    'externalId' => 3943351204239963000,
    'assignedTo' => 'pranav.singh@birdeye.com',
    'ticketType' => 'review',
    'customer' => [
        'emailId' => 'test+4@yopmail.com',
        'firstName' => 'Steve',
        'lastName' => 'Smith',
        'location' => [
                'city' => 'Dallas',
                'state' => 'Texas'
        ],
        'phone' => ''
    ],
    'description' => 'Issue with the Store service',
    'sourceType' => 'internal'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.birdeye.com/resources/v1/ticket/{businessNumber}/create-ticket"

	payload := strings.NewReader("{\n  \"externalId\": 3943351204239963000,\n  \"assignedTo\": \"pranav.singh@birdeye.com\",\n  \"ticketType\": \"review\",\n  \"customer\": {\n    \"emailId\": \"test+4@yopmail.com\",\n    \"firstName\": \"Steve\",\n    \"lastName\": \"Smith\",\n    \"location\": {\n      \"city\": \"Dallas\",\n      \"state\": \"Texas\"\n    },\n    \"phone\": \"\"\n  },\n  \"description\": \"Issue with the Store service\",\n  \"sourceType\": \"internal\"\n}")

	req, _ := http.NewRequest("PUT", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.put("https://api.birdeye.com/resources/v1/ticket/{businessNumber}/create-ticket")
  .header("Content-Type", "application/json")
  .body("{\n  \"externalId\": 3943351204239963000,\n  \"assignedTo\": \"pranav.singh@birdeye.com\",\n  \"ticketType\": \"review\",\n  \"customer\": {\n    \"emailId\": \"test+4@yopmail.com\",\n    \"firstName\": \"Steve\",\n    \"lastName\": \"Smith\",\n    \"location\": {\n      \"city\": \"Dallas\",\n      \"state\": \"Texas\"\n    },\n    \"phone\": \"\"\n  },\n  \"description\": \"Issue with the Store service\",\n  \"sourceType\": \"internal\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.birdeye.com/resources/v1/ticket/{businessNumber}/create-ticket")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Put.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"externalId\": 3943351204239963000,\n  \"assignedTo\": \"pranav.singh@birdeye.com\",\n  \"ticketType\": \"review\",\n  \"customer\": {\n    \"emailId\": \"test+4@yopmail.com\",\n    \"firstName\": \"Steve\",\n    \"lastName\": \"Smith\",\n    \"location\": {\n      \"city\": \"Dallas\",\n      \"state\": \"Texas\"\n    },\n    \"phone\": \"\"\n  },\n  \"description\": \"Issue with the Store service\",\n  \"sourceType\": \"internal\"\n}"

response = http.request(request)
puts response.read_body

{
  "ticketId": 882382
}

{
  "code": 1161,
  "message": "Invalid API key"
}

{
  "code": 1175,
  "message": "No business found with the given id"
}

{
  "code": 89,
  "message": "Rate limit exceeded"
}