> ## Documentation Index
> Fetch the complete documentation index at: https://docs.birdeye.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Insight Experience Score Benchmark

> Compare your experience, sentiment, reputation, and listing scores against industry benchmarks.

```
get_insight_experience_score_benchmark
```

## Description

Returns experience score data comparing your business performance against industry benchmarks for the same period, plus scores from a prior comparison period so you can track trends.

The response contains two top-level objects:

**`actual`** — current period scores:

* `sentimentScore` — business sentiment score
* `reputationScore` — business reputation score
* `experienceScore` — business experience score
* `listingScore` — business listing score
* `industrySentimentScore` — industry benchmark sentiment score
* `industryReputationScore` — industry benchmark reputation score
* `industryExperienceScore` — industry benchmark experience score

**`compare`** — prior comparison period scores (sentimentScore, reputationScore, experienceScore, listingScore)

<Warning>
  `businessNumbers` is required for this tool. Call [`get_child_locations`](/mcp/tools/business/get-child-locations) first to get valid `businessNumber` values. If the user has not specified which locations to include, present the available locations and ask them to choose before calling this tool.
</Warning>

## Parameters

### Required

| Parameter         | Type                  | Description                                                                                                                           |
| ----------------- | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| `startDate`       | string (`MM/DD/YYYY`) | Start of the date range                                                                                                               |
| `endDate`         | string (`MM/DD/YYYY`) | End of the date range                                                                                                                 |
| `businessNumbers` | list\[integer]        | `businessNumber` values of the locations to include (max 100) — from [`get_child_locations`](/mcp/tools/business/get-child-locations) |

### Optional

| Parameter       | Type          | Description                                                |
| --------------- | ------------- | ---------------------------------------------------------- |
| `reviewSources` | list\[string] | Filter by review sources (e.g. `["Google", "Facebook"]`)   |
| `ratings`       | list\[string] | Filter by rating values (e.g. `["1", "2", "3", "4", "5"]`) |

## Example Usage

```
How does my experience score compare to the industry benchmark this year?
```

```
Show my sentiment score vs the industry standard for Q1 2026 for the NYC location.
```

```
What is my experience score benchmark for the last 90 days?
```